Staff who are appointed to work at the Trust do so after an interview, references are taken up and then subject to a criminal records bureau check before appointment is confirmed. Once appointed, there is a three day induction checklist which the manager goes through with a new member of staff to ensure that new staff are made aware of, and become familiar with, the important things in the their first days. Then the member of staff attends a two day induction and is given an induction handbook which she/he has to complete. Staff are appointed for a three month probationary period. Each month a probationary interview is undertaken, only after successful completion of the probationary period is a member of staff considered a substantive appointment. Subsequently most of our staff are then enrolled on to NVQ 2 or 3, or now the apprenticeship courses. Annually all our staff have to attend the mandatory training, which following staff feedback we will be changing each year. The purpose is to freshen up and reflect changing priorities of the Trust. In addition other staff have the opportunity to attend other training to ensure their needs and the needs of the Trust are met. Regular supervision and annual appraisal ensure standards are maintained and staff are supported.
We are determined that all staff that work at Parkhaven Trust should be clear about their role, have a job description, have regular supervision and support, have the training to do the job and receive feedback from their Manager to ensure they know how they are doing. It is only in this way will the Trust be able to deliver excellent services. We are, we believe, an investor in people for the people who use our services.
Hilary Rowland
Chief Executive
16.12.10
